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Security Policy

Because we understand and share your concerns about security, we work to keep our site a highly secure ordering environment so you can shop with confidence.

The Secure Order Process

  • Starting Your Order
    Every purchase at aboutcurves.com is secure, and clicking a Checkout button is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them.
  • Making a Positive ID
    Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with aboutcurves.com. Once a positive ID is made, your order continues.

    We use GeoTrust software to enable the use of digital certificates. You can click on the GeoTrust logo at the right to verify that aboutcurves.com is a GeoTrust secure site. For your security, the verification process happens in the background every time you place an order on our site.

  • Entering Secure Mode
    Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.

    The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. You can refer to the following chart to see which symbols are used with your browser.

    Another indication that a browser is in secure mode can be found in the Web site address that your browser displays. The address will begin "http://" in standard, non-secure mode and "https://" in secure mode. The "s" stands for "secure."

    Only after your browser has entered secure mode, will we ask you to enter your credit card information. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card networks. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption technology to provide the highest level of security available.

    If you prefer, we can process your transaction by phone or mail. Call us at 1-877-Curvy Me (1-877-287-8963) during our business hours, Monday through Friday 9:00 a.m. to 5:00 p.m. EST or mail your order to About Curves, 7020 Greenbank Rd., Suite A, Baltimore, MD 21220-1111.

    www.aboutcurves.com is registered with the Authorize.Net Verified Merchant Seal program.

  • My Order Is Complete. What Happens Next?
    Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.

What if I make a purchase with a browser that doesn't support security?
You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode. Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.

What is a CVV code and why is it required? CVV code stands for Card Verification Value Code. The CVV code is a security feature for "card not present" transactions (e.g., Internet transactions), and now appears on most (but not all) major credit and debit cards. This new feature is a three- or four-digit code which provides a cryptographic check of the information embossed on the card. Therefore, the CVV code is not part of the card number itself.

The CVV code helps verify that the customer placing the order actually possesses the credit/debit card and that the card account is legitimate in order to protect you against fraudulent purchases on your account. Each credit card company has its own name for the CVV code, but it functions the same for all major card types (VISA refers to the code as CVV2, MasterCard calls it CVC2, and American Express calls it CID). For help finding your CVV code, refer to the picture below.